The ADA: Happy Birthday to an Imperfect Law
As many of you may already know, today is the 20th anniversary of the signing of the Americans with Disabilities Act (ADA); one of the few good things Papa Bush ever did. The ADA essentially built on protections granted on the federal level through the Rehabilitation Act of 1973, extending those protections to the private sector. Here in California, the Unruh Civil Rights Act (passed in 1959, before the landmark Civil Rights Act of 1964; sometimes the states get ahead of the federal government…) and the Disabled Persons Act (passed in 1968), both of which preceded federal legislation, also provide legal equality and protections for the disabled. The state and “internal” federal laws (the Rehab Act’s sections, especially 503 and 504, applied to agencies and institutions receiving federal funding, but did not apply to the private sector at all) dovetailed with the ADA’s broader reach to cover just about all of the possibilities in our society, both private and public.
Of course, there were and are glaring exceptions, especially where closed captioning was concerned. Quite a few organizations and groups, from Caption Action (and now Caption Action II) to the NAD are working hard to remedy this. But in general, the ADA theoretically promised that legally discrimination was not permitted, and that equal access to housing, employment, and other vital aspects of life is to be guaranteed.
The reality has been far from perfect. The ADA has been put to the test over the years, and the first few years were uncertain, especially as the first cases wound their way through the courts. Even now, cases continue to be filed, and the decisions handed down by the judges shaped the ADA, either broadening, or more often, narrowing the scope of the law.
What was promised in theory, and what is on the books in legal language, hasn’t translated into true equality for disabled people, including the deaf. One area I get frustrated with is employment. Yes, theoretically we are supposed to have equal access for consideration when applying for jobs, we are supposed to be provided interpreting services at all steps in the employment process, and in the jobs thereafter (assuming we get hired!), and we are supposed to have equal opportunities for job mobility, instead of hitting the famous glass ceiling.
But the reality is, things are far from ideal. Unemployment/underemployment continues to be high in our community, and those that do get hired often don’t advance. Employers balk at providing interpreters, or try to find ways to squirm out of having to interview people. Even when the hiring manager or actual on-site manager is receptive, their supervisor or the company senior management decline the opportunity to interview/hire us.
Today, there are many articles and retrospectives on the ADA. But some are more blunt than others. In an opinion piece for CNN (worth reading in its entirety), Joni Eareckson Tada noted that
The U.S. House Committee on Education and Labor reported that in 2004, plaintiffs lost 97 percent of ADA employment discrimination claims that went to trial. “People who are not hired or are fired because an employer mistakenly believes they cannot perform the job — or because the employer does not want ‘people like that’ in the workplace — have been denied protection from employment discrimination due to these court decisions,” the committee’s report stated.
97%. That means that virtually all employment discrimination claims were denied. How are we supposed to make inroads when even the courtroom decisions are against us?
Part of the problem is that you can write as much legislation as you want, you can finesse the wording to your liking, you can penalize employers to the max, but you can’t change human behavior. You can, but it will take a lot of work and effort. Eareckson Tada notes this in her essay, and I agree. It often will come down to the personal background, experiences, and attitudes of the actual managers, employees, and human resources staff in each individual business, whether independently owned or a corporate franchise.
This becomes a problem, because for every certain number of great potential workers who are out there, there are a smaller but more vital number of people who are bad workers, terrible representatives of the community. The difficulty is that far too many people out there are still prone to stereotypes, and one bad experience often translates into a refusal to consider hiring another deaf person (or another blind person, another person in a wheelchair, another person with CP, mental retardation, a medical condition such as diabetes, etc., etc.). It doesn’t help that in retail or other corporate businesses where turnover is high and pay is low, too many people with limited intelligence and imagination can’t wrap their minds around alternatives that would permit the deaf person (or blind, wheelchair-bound, CP, etc., etc.) to be employed.
I’ve discussed the issue of employment before, in a personal rant (sad to say, my opinion at the time could’ve been written today, and is still 100% true; nothing has changed since I originally posted it), and the challenge I posted is still the same: employers will end up paying for us, one way or another; either they will hire us and pay our salaries, with the result that we are productive, tax-paying citizens, or they will pay their share of the fund that provides assistance: SSI, SSDI, SDI, and other forms of welfare.
There’s other flaws in the ADA, yes, and other areas where improvements need to be made (I’m still seeing a few hotels and motels that have non-captioned TVs (yes, some places still have sets that are more than 17 years old!), or do not have “ADA kits), but employment is a big one (and worthy of a post of its own).
Let’s hope the next media-worthy “significant” anniversary, the 25th, brings us real reason to cheer. As a friend noted earlier today, “Happy Birthday, ADA. Someday you will be taken seriously.”




It’s not only imperfect, it seems to be perpetuating audism and disempowerment of Deaf people (I’m not going to speak for other groups whether they feel the same way or not). See my post at http://www.deafhooddiscourses.com/?p=671
Hearing employers are not interesting in hiring deaf people. Sure, they may grant interviews with interpreters provided (grudgingly so), only out of concern for violating ADA. But once an interview is over and you feel really good about the prospect of being hired, the employer either don’t follow you up or regret to inform you did not get the job. It’s BS.
When it comes to employment, ADA did nothing for the deaf and the hard-of-hearing, only did better for HEARING disabled people.
Don, more soon on your comment.
Unemployed Deaf, I agree– some do it to look good, or to satisfy the bare minimum, then they drop you like a hot potato. I agree that the ADA works better for other groups that are considered disabled, but there are plenty of flaws in it to piss off everyone.
Excellently written, Sandman. You’ve hit the nail on the head on several accounts, especially when you talk about how we can’t change human behavior.
You’re right…and therein lies about 99% of the problem. Folks are going to tell you it’s all about money. Sure, we know that one – money talks, bullshit walks.
This isn’t to say that money isn’t an issue, but anyone who claims that the lack of cash is at the root of all these inclusion problems is seriously delusional. It’s not about dollars…it’s about attitudes. And until this country is willing to undergo an attitude adjustment, I fear that as you say…all that “finesse wording” – as you so aptly put it – is going to be to little avail.
I read an article recently in our local newspaper stating that Indiana has received a grade of C from state experts evaluating its compliance with the ADA and efforts at full inclusion for persons with disabilities. This same article also indicated that the state is at a D+ rating when it comes to employment.
Naturally, I find this very disappointing, but hardly surprising. I sent a letter to the editor, and I must admit here and now that I quoted some of your words within it, including the information you supplied from the House Committee on Education and Labor (which again is very disappointing, but not all that surprising).
I wish I could be optimistic, but it’s hard not to fall into cynicism. 20 years, and all we have to show for it is a C grade? Makes you wonder if there are any states out there which have achieved a B…or for that matter, an A (if there are any high grades out there, I wanna know where they are! I’m moving immediately!)
Somehow, I suspect there are no states out there who have achieved that high score over the last twenty years. And sadly, I doubt that even Indiana will pull that C up to an A within the next twenty.
The country can pay lip service to this law all we want – but unless we’re willing to get off our collective ass and put our money where our mouth is and some true commitment and effort behind our words…
Sigh. I guess one can dream.
Unemployed Deaf , I agree with you in some of them and I think We should use EEOC, Equal Employment Opportunity Commission would save your money.
Agree about being stuck with hearing employment would not hire you or anyone as hearing disabled. The reason why We need to changed in A.D.A are sometime good fabulous… not always best for Deaf Community. I savory things about A.D.A for Deaf’s right!
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