No Emergency Alert Captions?
 On the article where a local channel was fined for not providing closed captioning during emergency weather alerts (http://blog.deafread.com/mishkazena/2006/11/22/a-local-captioning-victory/),
a reader asked this: “Thanks to Cheryl, one station has finally woken up. Can you provide a how-to for other deaf people to do the same with their local TV stations, too? This will only work if people monitor the stations and make noise when there is a lack of communication.”
So I contacted Cheryl and here is her response:
The Caption Information and Action Guide I created for the Deaf and Hard of Hearing Consumer Advocacy Network (DHHCAN) national coalition is on the NVRC website at:
http://www.nvrc.org/content.aspx?page=10938§ion=5
The last part talks about visual presentation of emergency information. Those complaints have a different process. They can be sent directly to the FCC by email at: fccinfo@fcc.gov.Â
The email should contain:
Your name, address, email/phone/TTY/VP contact information
The date of the problem, the time it occurred, and how long it lasted
The TV station which didn’t provide information (please do not say “Channel 4″ because there are different stations using that channel all over the country — write the exact station WRC Channel 4)
As much detail as possible about what you were seeing or not seeing and what information was missing
Good luck!
Cheryl
Cheryl A. Heppner, Executive Director
Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
3951 Pender Drive, Suite 130
Fairfax, VAÂ 22030
Empowering deaf and hard of hearing individuals and their families through education, advocacy and community involvement
 On the article where a local channel was fined for not providing closed captioning during emergency weather alerts (http://blog.deafread.com/mishkazena/2006/11/22/a-local-captioning-victory/),
a reader asked this: “Thanks to Cheryl, one station has finally woken up. Can you provide a how-to for other deaf people to do the same with their local TV stations, too? This will only work if people monitor the stations and make noise when there is a lack of communication.”
So I contacted Cheryl and here is her response:
The Caption Information and Action Guide I created for the Deaf and Hard of Hearing Consumer Advocacy Network (DHHCAN) national coalition is on the NVRC website at:
http://www.nvrc.org/content.aspx?page=10938§ion=5
The last part talks about visual presentation of emergency information. Those complaints have a different process. They can be sent directly to the FCC by email at: fccinfo@fcc.gov.Â
The email should contain:
Your name, address, email/phone/TTY/VP contact information
The date of the problem, the time it occurred, and how long it lasted
The TV station which didn’t provide information (please do not say “Channel 4″ because there are different stations using that channel all over the country — write the exact station WRC Channel 4)
As much detail as possible about what you were seeing or not seeing and what information was missing
Good luck!
Cheryl
Cheryl A. Heppner, Executive Director
Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
3951 Pender Drive, Suite 130
Fairfax, VAÂ 22030
Empowering deaf and hard of hearing individuals and their families through education, advocacy and community involvement
November 26th, 2006 at 2:21 pm
Thanks very much, MZ! This could be a real resource!
DPG